Return Policy!

At CalieRo, customer satisfaction is our top priority. That's why we offer a 30-day refund policy on all of our products. If you are not completely satisfied with your purchase, you may return it for a full refund within 30 days of the original purchase date, provided that the item is returned in brand new condition.

To initiate a refund, please contact our customer service team. They will provide you with a return shipping label and instructions on how to return your item. Please note that all return shipping costs are the responsibility of the customer.

Once we receive your returned item and confirm that it is in brand new condition, we will process your refund. Please note that a restocking fee of $50 will be applied to all refunds. This fee is to cover the cost of processing and restocking the returned item.
If you received a damaged or defective item, please contact our customer service team immediately. We will provide you with instructions on how to return the item and process a refund or replacement.

We do our best to process refunds as quickly as possible, but please allow up to 14 business days for the refund to be processed and for the funds to be credited back to your original payment method.
NOTE: All hats have an adjustable strap inside. Please adjust strap before returning due to sizing issues. 

We hope you enjoy your purchase, but if for any reason you are not satisfied, please don't hesitate to contact us. We will do our best to make it right.